Booking with us

Direct booking policy.

How direct booking works with Hynvest — payment, confirmation, cancellation and what to expect on arrival.

Last updated June 2026

How direct booking works

Booking direct with Hynvest is simple. Choose your city on the Stays page, select the home or room that suits your trip, and complete your booking through our secure booking engine. You deal with us directly at every step — and you get our best available rate.

Payment options

Most bookings are paid securely by card through our booking engine at the time of booking.

Bank transfer may be available for eligible bookings — longer stays, repeat guests and contractor bookings. Where bank transfer applies, payment instructions are provided securely after your booking is confirmed. We never display bank details publicly on this website.

Save 7% by booking direct rather than through major platforms. Use code DIRECT7 where available, or contact us for direct rates on longer stays.

When your booking is confirmed

Your booking is confirmed once payment (or the required deposit) has been received and we have issued your confirmation email. Until you receive that confirmation, your dates are not guaranteed.

Cancellation policy

Unless different terms are shown on your booking confirmation, the following applies:

Longer stays and contractor bookings may have bespoke terms, which we will confirm in writing before you pay. The exact cancellation terms for your stay are always shown at the point of booking.

Check-in & check-out

Check-in is normally from 3:00pm and check-out by 10:00am, unless otherwise agreed. Full arrival instructions — address, access details and any door or key-box codes — are sent to you before arrival. If you need early check-in or late check-out, just ask and we will do our best to help.

Security / damage deposit

A refundable security deposit may apply to some bookings. Where it does, the amount is confirmed at the time of booking and returned after check-out, subject to the property being left in good order with no damage beyond fair wear and tear.

Guest responsibilities

Questions

Email hello@hynvest.co or message us on WhatsApp at +44 7588 527087 (UK) or +1 757 505 6530 (US).

This page is a general guide. The specific terms that apply to your stay are those shown on your booking confirmation.

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